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Shop Support Associate |
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Job Description:
- This position is responsible for overseeing daily activities of associates in the Sales Department as well as performing regular duties of the department.
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Supervisory:
- Oversees and handles all sales purchase orders and inquiries from North American and Latin American distributors and retailers.
- Allocates departmental tasks to each associate.
- Ensures smooth workflows within the department and that performance of the associate(s) is of a high standard.
- Reports all activities to the Shop Support Team Leader.
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Shop Support & Sales Promotion:
- Assists with monthly shipments and new retailer registration.
- Assists retailers with special event and promotional offers registration.
- Assists with database maintenance.
- Communicates merchandise availability with retailers.
- Resolves distributors and retailer inquiries and claims.
- Ensures all shop-related event support emails are processed in a timely manner
- Coordinates with other teams to create schedules for retail Sneak Preview events and collect orders.
- Shares all shop support information with company staff, distributors and retailers when necessary.
- Seeks assistance from the Shop Support Team Leader for any issues that arises.
- Analyzes the TCG market and reports trends.
- Proficient in Microsoft Office Suite (Excel/Word/PowerPoint).
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Warehouse Operations:
- Receives and tracks inventory of promotional items.
- Prepares and ships out monthly promotional items to shops.
- Attends Bushiroad tournaments and be an official judge as needed.
- Reports any irregular activities/claims to the General Manager.
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Event Attendance:
- Attends distributor open house as needed
- Attends Bushiroad conventions as needed.
- Attends Bushiroad tournaments and be an official judge as needed.
- Reports any irregular activities/claims to the General Manager.
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Job Requirements:
- Bachelor’s degree (B.A.) from four-year College or university; or equivalent combination of education and experience required.
- One to two years in a sales or promotional field is preferred
- One to two years in warehouse operations is preferred.
- Driver’s license required
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Preferred Characteristics:
- Seeks constant improvement, increases efficiency and reduces expenses in work processes.
- Performs special projects and other miscellaneous duties as assigned by management.
- Maintains high ethical standards in the workplace.
- Reports all irregular issues and problems to management for solution.
- Maintains good communication with management, office staff members and outside contacts.
- Complies with all company policies and procedures.
- Contributes and supports organization as a whole including other departments/teams.
- Responsible for maintaining a clean and safe working area.
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Pay Ranges
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For more detailed information regarding the position, kindly refer to this pdf. |
Please send a cover letter and copy of your latest resume to hr_usa@bushiroad.com.
Any applications missing either forms will not be considered.
Kindly note that only shortlisted candidates will be notified.
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