Shop Support Associate – Apr 05, 2023


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Bushiroad USA Inc. (USA)
Shop Support Associate
Job Description:

  • This position is responsible for overseeing daily activities of associates in the Sales Department as well as performing regular duties of the department.

  • Oversees and handles all sales purchase orders and inquiries from North American and Latin American distributors and retailers.
  • Allocates departmental tasks to each associate.
  • Ensures smooth workflows within the department and that performance of the associate(s) is of a high standard.
  • Reports all activities to the Shop Support Team Leader.
Shop Support & Sales Promotion:

  • Assists with monthly shipments and new retailer registration.
  • Assists retailers with special event and promotional offers registration.
  • Assists with database maintenance.
  • Communicates merchandise availability with retailers.
  • Resolves distributors and retailer inquiries and claims.
  • Ensures all shop-related event support emails are processed in a timely manner
  • Coordinates with other teams to create schedules for retail Sneak Preview events and collect orders.
  • Shares all shop support information with company staff, distributors and retailers when necessary.
  • Seeks assistance from the Shop Support Team Leader for any issues that arises.
  • Analyzes the TCG market and reports trends.
  • Proficient in Microsoft Office Suite (Excel/Word/PowerPoint).
Warehouse Operations:

  • Receives and tracks inventory of promotional items.
  • Prepares and ships out monthly promotional items to shops.
  • Attends Bushiroad tournaments and be an official judge as needed.
  • Reports any irregular activities/claims to the General Manager.
Event Attendance:

  • Attends distributor open house as needed
  • Attends Bushiroad conventions as needed.
  • Attends Bushiroad tournaments and be an official judge as needed.
  • Reports any irregular activities/claims to the General Manager.
Job Requirements:

  • Bachelor’s degree (B.A.) from four-year College or university; or equivalent combination of education and experience required.
  • One to two years in a sales or promotional field is preferred
  • One to two years in warehouse operations is preferred.
  • Driver’s license required
Preferred Characteristics:

  • Seeks constant improvement, increases efficiency and reduces expenses in work processes.
  • Performs special projects and other miscellaneous duties as assigned by management.
  • Maintains high ethical standards in the workplace.
  • Reports all irregular issues and problems to management for solution.
  • Maintains good communication with management, office staff members and outside contacts.
  • Complies with all company policies and procedures.
  • Contributes and supports organization as a whole including other departments/teams.
  • Responsible for maintaining a clean and safe working area.
Pay Ranges

  • $18.00 ~ $22.00 per hr
For more detailed information regarding the position, kindly refer to this pdf.
Please send a cover letter and copy of your latest resume to
Any applications missing either forms will not be considered.
Kindly note that only shortlisted candidates will be notified.